‘Store Insider’ allows you the benefits of shopping from the comfort of your home or desk, but with the assistance of the Superdrug team. Our fragrance and cosmetics experts are on hand to help you find the product or fragrance for you, or as a gift for others. Hit the ‘Store Insider’ button and connect to one of our team who can guide you to making a great choice, that can be delivered to your door!
WHAT DETAILS DO I NEED TO SHARE DURING THE CALL?
There is no need to share any personal details at all during your ‘Store Insider’ call. If you’re looking for help with cosmetics or fragrance you might be asked about preferences or existing faves, but there’ll never be any need to share any other details with the team. If we help you find something you like, you are able to add the product to your basket and complete the payment process as normal via Superdrug.com
DO I NEED A CAMERA DURING THE CALL?
You won’t be on camera during your ‘Store Insider’ call. However our team will be camera on during the call so that they can show you product options.
WHAT IF I NEED SOME HELP FROM THE CUSTOMER SERVICE TEAM?
If you have a query or would like to speak us visit our Customer Contact centre