Delivery Information

Below are the delivery services we offer to get you your Superdrug order straight to your door or to one of our stores for you to pop in and collect when it suits you.


Tracking your order

You will be able to track your order by visiting My Account, signing in and clicking on Order History. We will also send you an email at each stage of the process, i.e. when the order is placed and when the order has been dispatched.

United Kingdom

Quick Pick Up In-Store from 30 minutesQuick Pick Up In-Store from 30 minutes

Order online and collect from 30 minutes if your items are in stock in your chosen store

Cost: Free

Logistics LiteQuick Pick Up In-Store is Logistics LiteLogistics Lite
meaning when you pick up instore you are helping us to reduce our emissions by reducing the number of deliveries we have to make to our customers across our logistics network

Further Information >

Simply order your product picks online, then choose to collect in-store from the delivery options. You can collect from just 30 minutes after placing your order! You’ll receive a text when products are ready for pick up. Just remember to order an hour before closing! Available in all stores.

Order & Collect in 30 minutes is available during store opening hours and as long as the order is placed at least 40 minutes before the store closes. You will be notified by text or email when your order is ready for collection.

Order and Collect from 30 minutes
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Quick Home Delivery with Stuart DeliveryQuick Home Delivery with

Once your order is confirmed you may be able to arrange for your order to be delivered to your door.

Cost: From £5.40 (excl.VAT)

Further Information >
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Next Day Order & CollectNext Day Order & Collect

Order before 5pm Monday - Friday (4.30pm in Northern Ireland) and collect next day in-store

Cost: From Free

Further Information >

Free with orders over £15 otherwise £1.50

Order before 5pm Monday to Friday (4.30pm in N orthern Ireland) and collect next day in-store (excludes English Bank Holidays. Orders placed on Friday after 5pm, Saturday or Sunday will be available to collect by Tuesday). We will email you when your order is available to pick up, please wait to receive an email before going to the store.

We are unable to offer this service to some of our stores in Highlands and Islands and some parts of Northern Ireland - We are unable to offer this service to the following stores- SCOTLAND: Aviemore, Elgin, Fort William, Fraserburgh, Inverness, Inverness Retail Park, Inverurie, Kirkwall, Oban, Peterhead, Rothesay, Stornoway, Stranraer, Wick. ISLE OF MAN: Douglas. JERSEY. NORTHERN IRELAND: Abbey Centre, Armagh, Ballymena, Bangor Bloomfield, Belfast Airport, Belfast Forestside, Carrickfergus, Castle Centre, Coleraine, Craigavon, Enniskillen, Ferryquay Londonderry, Larne, Limavady, Lisburn, Lurgan, Newcastle, Newry, Newry Buttercrane, Newtonards, Omagh, Portadown, Warrenpoin

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Next Day DeliveryNext Day Delivery

Order before 8pm Monday - Friday for next day delivery. Orders placed between 8pm Friday and 8pm Monday will arrive on Tuesday

Cost: £4.90

Further Information >

Order before 8pm Monday to Friday for next day delivery (excludes English Bank Holidays). Orders placed between 8pm Friday and 8pm Monday will arrive on Tuesday.

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Order & CollectOrder & Collect

Order before 8pm - Available to collect in-store in 3 - 4 working days

Cost: Free

Further Information >

Order before 8pm - Available to collect in-store in 3 - 4 working days

We will email you when your order is available to pick up, please wait to receive an email before going to the store.

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Standard DeliveryStandard Delivery

Order before 8pm - For delivery arriving in 3 - 4 working days

Cost: From Free

Further Information >

Free for Health & Beautycard members when you spend £20 or more
Free for non-members when you spend £25 or more
All other orders £3

Our "Standard" home deliveries are normally delivered within 4 working days

To track your order, please click on the tracking link in your dispatch email or via the email sent to you from our delivery partner Evri. The email that Evri send to you will contain your 16 digit tracking number and you will need to contact Evri directly if you have any queries about your delivery. You can contact Evri here.

Evri will contact you on your delivery day to advise you of the 2 hour delivery window that they will aim for.

You can also download the Evri App for up to the minute info on your delivery, As well as tracking your order, you can also use the app to rearrange your delivery or update your safe place locations if you’re not going to be home. You can download the Evri app for Apple via the App Store or via Google Play for Android.

FREE Standard Delivery for registered Health & Beautycard customers will be added at the last stage of check out. £20 minimum spend required. UK & Ireland only.

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Marketplace DeliveryMarketplace Delivery

Superdrug Marketplace sellers ship directly to customers, items are usually delivered within 3 - 5 working days.

Further Information >

Marketplace orders will be shipped in a separate parcel to a Superdrug.com order.

To return Marketplace orders the seller must be contacted directly, all items must be returned directly to the seller.

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Republic of Ireland

Quick Pick Up In-Store from 30 minutesQuick Pick Up In-Store from 30 minutes

Order online and collect from 30 minutes if your items are in stock in your chosen store

Cost: Free

Logistics LiteQuick Pick Up In-Store is Logistics LiteLogistics Lite
meaning when you pick up instore you are helping us to reduce our emissions by reducing the number of deliveries we have to make to our customers across our logistics network

Further Information >

Simply order your product picks online, then choose to collect in-store from the delivery options. You can collect from just 30 minutes after placing your order! You’ll receive a text when products are ready for pick up. Just remember to order an hour before closing! Available in all stores.

Order & Collect in 30 minutes is available during store opening hours and as long as the order is placed at least 40 minutes before the store closes. You will be notified by text or email when your order is ready for collection.

Order and Collect from 30 minutes
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Order & CollectOrder & Collect

Order before 2pm - Available to collect in-store in 3 - 4 working days

Cost: Free

Further Information >

Order before 2pm - Available to collect in-store in 3 - 4 working days

We will email you when your order is available to pick up, please wait to receive an email before going to the store.

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Standard DeliveryStandard Delivery

Order before 8pm - For delivery arriving in 3 - 4 working days

Cost: From Free

Further Information >

Free for Health & Beautycard members when you spend £20 or more
Free for non-members when you spend £25 or more
All other orders £4.50

Our "Standard" home deliveries are normally delivered within 4 working days

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Healthcare Delivery Information

Pharmacy-Only Medicines

Owing to the additional time required to check, approve and possibly request further information before a medicine can be provided, orders including pharmacy-only medicines may delay the time it takes to receive your complete order.

Please read our Pharmacy-Only Medicines Terms and Conditions for further information.

Next Day DeliveryNext Day Delivery

If you have chosen next day delivery, provided one of our pharmacists is able to approve your order and does not need to request further information from you or provide further information to you

Further Information >

If you have chosen next day delivery, provided one of our pharmacists is able to approve your order and does not need to request further information from you or provide further information to you, if your order is received by our pharmacists by:

  • Order before 2pm Monday to Friday - you will receive your order by the next working day to the home or work address provided;
  • Order before 5pm Monday to Friday - you can choose to collect your order from a Superdrug store from 1pm the next day. Note that collection is only available during store opening hours; as such please check your chosen store's opening hours.
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Standard DeliveryStandard Delivery

Further Information >

If your order for medicines is part of a larger order containing other Superdrug products which are not provided under this Service:

  • your order will be confirmed after a Superdrug pharmacist has approved your pharmacy-only medicine, and if the medicine is not approved you will be informed by one of our pharmacists; and
  • you will receive your complete order only when all items are available (including the pharmacy-only medicines, where the sale of such medicines has been approved and confirmed to you in writing).
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Please note the following

  • Orders placed after the relevant cut off time will be treated, for the purposes of delivery, as having been placed the next working day.
  • Working days are defined as Monday – Friday (excluding bank and public holidays) – therefore any orders placed after the relevant cut-off time on Friday will not be processed until Monday. We do not deliver on Sundays or English Bank Holidays.
  • Larger deliveries may require a signature to confirm receipt. If a signature cannot be obtained, the carrier may ask a neighbour to sign for the delivery. Deliveries that require a signature will not be left if a signature cannot be obtained. If the carrier leaves the delivery with a neighbour or at your local post office, they will leave a card for you telling you where it is.
  • Where a signature is given by someone other than you or the parcel is left at your local post office, the order will be treated as having been delivered.
  • You may, when placing your order online, specify a different delivery address than your payment address if that is more convenient for you.
  • All delivery timescales are approximate and subject to availability. The precise timing of a delivery cannot be specified.
  • Customers are advised that express delivery is not available for orders from the Isle of Wight, Channel Islands, Scottish Islands or BFPO addresses.
  • Customers are also advised that we are unable to send aerosols or flammable products to Northern Ireland, Channel Islands, Scottish Islands or BFPO addresses.