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  • PRODUCT RECALLS

    PRECAUTIONARY PRODUCT RECALL


    Superdrug Children’s Dry Tickly Cough Glycerin 0.75g/5ml oral solution Blackcurrant flavour
    Sku Code: 607361with the following batch numbers:
    BN: 280V2 EXP: 01 DEC 20
    BN: 284W1 EXP: 01 MAR 21

    Children's Dry Tickly cough solution

    What's happened?
    Customer safety is of utmost importance to Superdrug. We have been advised of a potential contamination issue with the above batches of this product. These have been on sale since January and April 2018.

    What you should do:
    Customers are advised to stop using these batches of product (BN 280V2 EXP 01 Dec 20 and BN 284W1 EXP 01Mar 21 – these can be found on the side of the bottle label) immediately and to return it to any Superdrug store where they will receive a full refund.

    No other batches of this product are affected.

    Children's Dry Tickly cough solution

    We apologise for any inconvenience caused to our customers.

    For further information, please call Superdrug Customer Services help line 03456 710709 (UK) / 189 094 9899 (Republic of Ireland) or email: help@superdrug.com

    This page was last updated March 2018

  • PRODUCT RECALL

    IMPORTANT SAFETY NOTICE PRODUCT RECALL
    Lee Stafford Coco Loco Straightener
    Model Ref: LSHSlS Batch Code: 1623

    Lee Stafford Coco Loco Straightener

    What's happened?
    As part of ongoing Quality checks we have identified a potential safety hazard involving the swivel mains connection of the appliance, which could result in an electric shock.

    In two instances, Batch code: 1623, the mains swivel connection has failed allowing the mains lead to pull out from the straightener. Owners of product with the above batch code should immediately stop using the appliance.

    The Model reference and Batch code are printed onto the rating plate, located on the top of the lower half of the straightener handle.

    Lee Stafford Coco Loco Straightener

    What you should do:
    Owners of product with the above batch code should immediately stop using the appliance.
    Customers who have products with the above Batch code should either contact MPL at the number and address below or return to Superdrug for a full refund.
    MPL Customer Service: 03454676743
    or email: warranty@mplhome.com

    No other Lee Stafford Coco Loco product is affected by this recall.

    We apologise for any inconvenience caused to our customers.

    For further information, please call Superdrug Customer Services help line 03456 710709 (UK) / 189 094 9899 (Republic of Ireland) or email: help@superdrug.com

    This page was last updated March 2018

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    The Superdrug Customer Team
    51 Sydenham Road
    Croydon Surrey
    CR0 2EU

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    Twitter

    @superdrughelp

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    Email

    help@superdrug.com
    or fill out our simple contact form

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    Phone

    United Kingdom
    03456 710 709

    Republic of Ireland
    189 094 9899

  •  

    Phone

    United Kingdom
    03456 710 709

    Republic of Ireland
    1 890 949 899

  •  

    Email

    help@superdrug.com

  •  

    Twitter

    @superdrughelp

  •  

    Post

    The Superdrug Customer Team
    51 Sydenham Road
    Croydon Surrey
    CR0 2EU