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Product Recalls - Important Safety Notice Product Recall

Superdrug Somebody Popcorn

What’s happened?

Superdrug Somebody Popcorn is being recalled. Sku code: 737447 Some Body Sea Salt popcorn 25g Sku code: 737442 Some Body Sweet and Salty popcorn 25g

Thomas Tucker Ltd the supplier has taken this decision as they have made us aware that these products may contain a milk protein ingredient not declared on the labelling.

What you should do

Customers who have bought Somebody Popcorn and have an allergy or intolerance to milk or milk constituents, are advised to not eat the popcorn. Instead return it to a Superdrug store for a full refund.

No other Superdrug Somebody products are affected.

We apologise for any inconvenience caused to our customers


Superdrug Gummies Pregnancy Vitamins Orange Flavour

What’s happened?

Superdrug Gummies Pregnancy Vitamins Orange Flavour are being recalled. Sku Code: 769165

We’ve voluntarily taken this decision because whilst this product is safe for use and meets the EU and UK regulations which recommends a 200mcg daily allowance of folic acid, we recognise that NHS guidance goes further than the legal requirement and recommends a 400mcg folic acid daily supplement to be taken before pregnancy until 12 weeks pregnant.

What you should do

Customers are advised to stop using this product and to return it to any Superdrug store where they will receive a full refund. No other Superdrug Pregnancy Care vitamins are affected.

We apologise for any inconvenience caused to our customers


Neutrogena Visibly Clear Light Therapy Acne Mask and Activator

“You may have noticed that the NEUTROGENA® Visibly Clear Light Therapy Acne Mask and Activator are not available where you shop. That’s because these products have been recalled from wholesalers and retailers.

The voluntary decision to recall this product is being made out of an abundance of caution. This recall is being made with the knowledge and alignment of Health Products Regulatory Authority (HPRA).

Consumers in Ireland should discontinue use immediately and return the devices to the place of purchase.

Additionally, if you have experienced any visual discomfort when using the mask, you should contact your Healthcare Professional and report the incident to crc@its.jnj.com.

The NEUTROGENA® Visibly Clear Light Therapy Acne Mask is safe for use by the general population when used once per day as directed. Reports of visual effects associated with use of the NEUTROGENA® Visibly Clear Light Therapy Acne Mask are rare, generally mild and temporary. For a small subset of the population with certain underlying eye conditions, as well as for users taking medications which could enhance sensitivity to light, there is a theoretical risk of eye injury.

For further information on this issue please review the Urgent Field Safety Notice for Consumers on the Neutrogena Facebook page at http://neutrogenaireland.com/Light-Therapy-Recall

If you have any questions, please speak to a Healthcare Professional or call 1-800-220044.”


Superdrug Fruity Trio Pineapple Set - Shower Gel, Body Lotion and Sponge and Superdrug Fruity Tree Baubles Gift Set - Shower Gels

What's happened?

A quality issue with the Pineapple and Papaya shower gel included in the above giftsets has been identified, and whilst no issues have been reported from customers, there is a possibility that using the product may cause skin irritation.

What you should do:

Customers are advised to stop using the shower gel immediately and to return it to any Superdrug store where they will receive a full refund.

The safety of customers is our top priority and we are very sorry for any inconvenience caused.

For further information, please call Superdrug Customer Services help line 03456 710709 (UK) / 189 094 9899 (Republic of Ireland) or email: help@superdrug.com


Lynx - Shower Speaker

The following products (with barcodes) are being reaclled:

Lynx The Golden Year With Exclusive Floating / Shower Speaker (Bar code 8710447348123)

Lynx The Black With Exclusive Floating / Shower Speaker (Bar code 8710522349168)

What's happened?

We have been notified by our Quality Assurance team that we have received a very small number of consumer complaints in relation to the floating speaker and USB cable within these gift packs. We have established that, in some circumstances, the USB cable supplied may overheat whilst charging the speaker.

We can confirm that no other Unilever products are affected including other gift packs containing a wireless shower speaker.

We are conducting an on-going and thorough investigation with the supplier of this item in order to understand how, despite passing all of the manufacturer’s safety assessments as well as our own additional internal quality checks, no faults were identified and are working on procedures to ensure this fault does not occur again in any of the products supplied to us.

What you should do:

As a precaution, we are recalling this product which means consumers are being asked to return the charging cable whilst we continue to conduct an on-going and thorough investigation with the supplier. In the meantime, please do not use the charging cable or the speaker.

The personal care items contained within these gift packs are not affected and are safe to use. We can also confirm that no other Unilever or Lynx products are affected, including gift packs containing wireless shower speaker.

If you have either of the items listed above, or if you require any further assistance or information, please contact our Consumer Careline. Your statutory rights are not affected. UNILEVER CARELINE FREEPHONE NUMBER: 0800 146252

We are working on procedures to ensure this fault does not happen again in any of the products supplied to us, and would like to thank everyone in advance for their co-operation and understanding.

We apologise for any inconvenience caused to our customers.

For further information, please call Superdrug Customer Services help line 03456 710709 (UK) / 189 094 9899 (Republic of Ireland) or email: help@superdrug.com


Superdrug Children’s Dry Tickly Cough Glycerin 0.75g/5ml oral solution Blackcurrant flavour

Sku Code: 607361with the following batch numbers:

BN: 280V2 EXP: 01 DEC 20

BN: 284W1 EXP: 01 MAR 21

What's happened?

Customer safety is of utmost importance to Superdrug. We have been advised of a potential contamination issue with the above batches of this product. These have been on sale since January and April 2018.

What you should do:

Customers are advised to stop using these batches of product (BN 280V2 EXP 01 Dec 20 and BN 284W1 EXP 01Mar 21 – these can be found on the side of the bottle label) immediately and to return it to any Superdrug store where they will receive a full refund.

No other batches of this product are affected.

We apologise for any inconvenience caused to our customers.

For further information, please call Superdrug Customer Services help line 03456 710709 (UK) / 189 094 9899 (Republic of Ireland) or email: help@superdrug.com

This page was last updated January 2019

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