Holiday Delivery Cut Off Dates are as follows Standard Delivery – Sunday 18th December 2022 at 10pm Next Day Delivery –Tuesday 20th December 2022 at 11am Orders placed by 11:00 BST, Monday-Friday, will be processed and shipped same day. Orders placed after 11:01 BST will be processed the next business day, including weekends and bank holidays. Standard shipping is charged at £3.75 and delivered within 2-3 business days after shipping. Delivery confirmation is included. Orders totaling £35 or more are eligible for FREE standard shipping Royal Mail’s Tracked 48 shipping is a fully tracked option that arrives within 2 business days after shipping confirmation. Orders totalling £50 or more are eligible for FREE Tracked 48 shipping. Royal Mail’s Tracked 24 shipping is a fully tracked option that arrives within 1 business days after shipping confirmation.

We hope you’ll love your Bourn Beautiful Naturals order but if you want to return any of it we will happily refund you for any items you return to us in an unused and resalable condition within 28 days of receipt. This excludes the following: • perishable items (e.g. food and baby milk) • medicines • items personalised for you • sealed products which are not suitable for return due to health or hygiene reasons if unsealed after delivery (unless these items were damaged or faulty when delivered to you or have been incorrectly delivered). Returned items must be unused and in their original packaging. In order to return an item, please raise a request by Please raise a return request via your online account or shipping confirmation email. You can also email customer service (hello(at)bournbeautifulnaturals.uk) with your order number.