Superdrug Marketplace Returns Policy Refund Eligibility: Items must be unused, resalable, and in original packaging. Must be returned within 28 days of receipt. Non-Returnable Items: Perishable goods (e.g., food, baby milk). Medicines. Personalized items. Sealed health/hygiene products (unless faulty/damaged or incorrectly delivered). How to Return: Note: Refunds are processed for compliant returns only. Faulty/damaged items are exempt from restrictions. For further help, contact Superdrug’s customer service. Let me know if you’d like a template for a return request!