We offer standard delivery to UK mainland only, using a tracked 48 service with Royal Mail. We are unable to deliver to PO Box or BFPO addresses. Orders will be processed within 1 - 3 business days. Depending on the size of your order you may receive your order in more than 1 package due to content restrictions with Royal Mail. Orders placed on Sunday 17th December will be shipped on the Royal Mail latest posting date of 18th December, to be received before Christmas. Orders placed on or after the 18th may not reach its destination before the festive break.

We hope you’ll love your Superdrug Marketplace order but if you want to return any of it we will happily refund you for any items you return to us in an unused and resalable condition within 28 days of receipt. This excludes the following: - perishable items (e.g. food and baby milk) - medicines - items personalised for you - sealed products which are not suitable for return due to health or hygiene reasons (nail polish and cuticle oils) if unsealed after delivery (unless these items were damaged or faulty when delivered to you or have been incorrectly delivered) Returned items must be unused and in their original packaging. Marketplace items cannot be returned via Superdrug Stores, Online Help Team or the Superdrug Warehouse. Returns must be sent back to the Marketplace seller within 28 days of receipt. Please use the label provided in the parcel. If no label is available, please raise a return request via your online account or shipment confirmation email. Stores are unable to accept Marketplace returns as the order was placed directly with the seller and therefore a refund cannot be actioned in store. Customers must ensure that products are protected appropriately in transit, as refunds will only be given if they are received in a resaleable state. We do not refund the original outward postage cost (if applicable) or the return postage cost.