Overall positive feedback: customers appreciate the affordable price, pleasant fragrances, and the creamy formula that leaves skin soft and smooth. The product is perceived as a good value due to the large tub size. However, several customers note the exfoliation is gentle and some expected more grit. A number of reviews mention a runny or watery texture and that it feels more like a cream than a scrub, which can require using more product per application. A few shoppers reported damaged packaging or lack of a safety seal on arrival, although delivery speed was sometimes praised.