At Botanica International, we strive to ensure a fast and efficient delivery service. All orders are dispatched within 1 working day of receiving payment. Orders placed on weekends or public holidays will be dispatched on the next working day. Estimated delivery within 2-5 working days. Please note: Delivery times are estimates and may vary depending on location. Please be aware extended delivery times may occur over bank holidays.

Marketplace items cannot be returned via Superdrug Stores, Online Help Team or the Superdrug Warehouse. Returns must be sent back to the Marketplace seller within 28 days of receipt. Please use the label provided in the parcel. If no label is available please raise a return request via your online account or shipment confirmation email. Stores are unable to accept Marketplace returns as the order was placed directly with the seller and therefore a refund cannot be actioned in store.