Customers generally appreciate matte liquid lipsticks for their rich pigmentation, reliable long wear, and transfer resistance. The broad shade range and precise applicator are also praised. However, common issues include a drying finish, occasional flaking or crumbling, and inconsistency across batches and shades. Delivery and fulfillment problems (missing/wrong items, items arriving dry or appearing previously opened) occur but are often resolved through seller customer service with returns or replacements.