Overall customers like the ultra-fine tip and the ability to create natural, hair-like strokes. The product is praised for being waterproof, smudge resistant, and beginner-friendly with a generally good shade range. However, many users report inconsistent pigment flow, faint payoff, and issues with the applicator being dry or clogged. Darker shades tend to be warm/red-toned instead of true dark tones. Best results often require vigorous shaking and storing the product tip-down; some batches arrive dried out or unreliable for darker brows.