Overall, customers praise this conditioner for its pleasant long‑lasting fragrance, hydrating feel, detangling ability, added shine and reduced frizz. Many find it lightweight yet richly textured and report noticeably softer, smoother hair. However, reactions vary by hair type: some users—especially with fine or oily scalps—find it too heavy or greasy, and others experience residue or build‑up. A recent reformulation appears to have caused inconsistent performance across batches, and several reviewers feel the bottle size is small for the price.