Overall feedback shows customers appreciate the product's discreet, underwear-like design and reliable absorbency, especially valuing the high-waist comfort and confidence it provides for daily, travel and postpartum use. However, many customers report dissatisfaction after a recent redesign that reduced gusset/leak-guard protection and narrowed the pad area, causing fit and absorbency inconsistencies. Issues with sizing changes, seam durability, and occasional poorer-quality batches have also affected user trust. Operational problems like wrong-size shipments, voucher/barcode acceptance errors, and lack of product-change communication further worsened customer experience.