Superdrug Health and Beauty
Free standard order & collect in-store
*No minimum spend


Image showing some of our call centre and shop staff
We’d love to hear from you

So that we can make sure the right person gets your message, choose one of the below topics

Tell us a little bit more

  • Delivery
  • Order
  • Order and Collect
  • Returns and Refunds
  • Website
  • Health & Beautycard
  • Store
  • Product
  • Other
  • My free delivery wasn’t discounted
  • My Item(s) arrived damaged
  • I had Item(s) missing from my order
  • I received the wrong item
  • Where is my order?
  • I need a VAT Receipt
  • I’d like to cancel my order
  • I’d like to change my order
  • When will my order be ready to collect?
  • I have a question about collecting my order?
  • I have a question about a return/refund
  • I need a new returns note
  • How can I return an order?
  • I’m unable to place my order
  • My payment was unsuccessful
  • I’m unable to access my account
  • The promo doesn’t seem to work
  • I’d like to unsubscribe
  • I’d like to cancel my card
  • I’d like to check my points balance
  • I forgot my card in store
  • I’d like to transfer my points
  • I need help to register
  • I need a new card
  • I’ve lost my card
  • I’d like to unsubscribe
  • Staff feedback
  • Store feedback
  • Product feedback
  • I have a product enquiry
  • I have a product issue
  • I have some product feedback
  • Something else

We may have an FAQ below that can help you

Just complete the below form and we’ll get back to you within 24 hours.

So that we can easily and quickly help you, please complete as many of the boxes below as you can (if you don’t have the information for the ‘required’ boxes, it’s ok, just fill them with ‘NA’).


First name*

Last name*

Email address*

Please retype your email address*

Phone number (mobile)

Phone number (landline)

Health & Beautycard number*

Order number*

Product name

Product number (if known)

Store name*

Store no

This can be found on the bottom of your receipt.

Total amount spent

Please type exactly as it appears on your receipt.

Receipt number

This can be found on the bottom of your receipt.

Date of transaction (mm/dd/yy)

This can be found on the bottom of your receipt.

Your message or request, please give us as much detail as possible:*

The details requested on this form will only be used for the purpose of handling your query.