100% happiness guaranteed on all Own Brand products!
We want you to love our own brand products as much as we do.
If you’re not 100% happy, we'll give you a full refund & 25% off
your next own brand purchase.
Terms and conditions
If you have your receipt, we will refund the amount you paid for the product. If you don’t have your receipt, we will give you a cash refund equivalent to the price on our system on the day you return the product. We’ll also give you a voucher to get 25% off your next purchase of own brand products. We reserve the right to alter the terms of or withdraw the 100% Happiness Guarantee at any time.
Our 100% Happiness Guarantee also applies to all own brand products purchased online from Superdrug.com. In order to obtain a full refund for the product and get a 25% off your next purchase of own brand products voucher, customers can either:
1. Return product to a Store - All online purchases of Superdrug own brand products (only), may be returned to any Superdrug store for the 100% Happiness Guarantee. Terms and conditions above apply.
2. Return product by post – Superdrug own brand products can also be returned by post, please contact the Customer Relations Team on 0800 096 1055 for full details.
Note: The 25% off your next purchase of own brand products voucher will be redeemable in stores only.